HOSTING
SERVICES
Said.net
- TERMS AND CONDITIONS
These
terms and conditions shall apply to the agreement between Said.net
Limited of 6, Coulthard Drive, Prestwick, Ayrshire KA9 2EW Scotland United Kingdom
("Said.nets") and, the individual or company applying
for the provision of services by Said.net ("Client").
IT
IS HEREBY AGREED THAT:
SECTION
1 - GENERAL
1.
DEFINITIONS
In this Agreement, the following expressions shall have the following
meanings:-
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"Confidential
Information"
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information
which is identified as confidential or proprietary by
either party or the nature of which is clearly confidential
or proprietary.
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"Fees"
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the
fees (excluding any VAT) due for the provision of the
Services as calculated in accordance with the Price List and are for one full year and roll on renewal untill canelled in writing.
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"Inappropriate
Material"
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material
that under the laws of any jurisdiction where the material
can be accessed is any of the following:- unlawful, threatening,
abusive, harmful, malicious, obscene, pornographic, profane,
libellous, defamatory, infringes any Intellectual Property
Rights, constitutes or encourages a criminal offence or
contains a virus, worm, trojan horse or other harmful
code.
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"Intellectual
Property Rights"
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copyrights,
patents, registered and unregistered design rights, topography
rights, trademarks and service marks and applications
for any of the foregoing, together with all trade secrets,
know-how, rights to confidence and other intellectual
and industrial property rights in all parts of the world.
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"Said.nets'
Website"
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the
Websites located at http://www.said.net. or such other
address as may be adopted by Said.net from time to time
for client companies'.
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"Material"
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text,
graphics, images, sound, video or any combination thereof.
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"Netiquette"
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generally
accepted standards of conduct relating to use of the Internet
including, without limitation, not sending unsolicited
mass e-mail, not impersonating another person, and not
misrepresenting oneself to have authorisation from another
person when one does not.
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"Order
Form"
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an
order form provided by Said.net as available on Said.nets'
or clients' Website or from Said.net by post or fax on
request, and completed by Client to indicate which Services
it requires and its agreement to these terms and conditions
governing such provision.
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"Price
List"
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a
list of Said.nets' prices for each of the Services as
available on Said.nets' Website or from Said.net by post
or fax on request.
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"Relevant
Legislation"
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laws
relating to data protection and any laws governing Inappropriate
Material.
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"Server"
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the
computer server equipment owned by scott associates technical
services and operated by Said.net in connection with the
provision of the hosting services offered.
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"Services"
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the
services identified on an Order Form to be provided by
Said.net to Client pursuant to these terms and conditions
and any others specified by Said.net on such Order Form.
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"Website"
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a
website on the World Wide Web.
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2. PAYMENT AND SERVICES
2.1
In consideration for the payment of the Fees calculated correctly
in accordance with the Price List on Said.nets' Website at the
time of the completion of an Order Form by Client or of placing
of an Order by Client by telephone or fax, Said.net agrees to
provide the Services.
2.1.1 Domain
names are registered for the period specified at the time of ordering,
and are renewable by Client on or before the end of the initial
paid-for period, at the then current renewal rates, as published
on Said.nets' Website from time to time, subject to Clauses 11.3
and 13.1.
2.1.2 Website
hosting periods are for 12 months, as specified by and at the
rate specified in Said.nets' price list as published on its Website
from time to time. Website hosting is automatically renewed for
12 months (if originally ordered for 12 months), on termination
of the initial contract period and any subsequently renewed contract
period, unless Client gives three months written notice to Said.net
to cease the Service.
2.2 The Client
agrees to make payment for the Services as follows:-
by
cheque, bank draft or other form of legal payment as agreed with
said.net at the time of making the order or renewal; or at Said.nets'
discretion, by payment of invoice in within 14 days of the invoice
date if specially agreed beforehand.
2.3 If Client
fails to pay any invoice which is due and payable under this Agreement,
Said.net shall be entitled to charge interest on a daily basis
on the overdue amount and on outstanding interest from the date
of such failure until payment (until judgment) at the rate of
15% per month.
2.4 Non-delivery
or non-performance of services by any third party other than Said.nets'
sub-contractors shall not give Client any right to delay any payment
to Said.net or to make any claim whatsoever against Said.net.
2.5 If Said.net
does not receive payment in full within 30 days of the date of
the invoice, it may terminate this Agreement as regards any Service
requested by Client without further obligation to Client. Domain
names, once registered, are unable to be cancelled or changed.
2.6 For the
purposes of this Agreement, time of payment is of the essence.
3.
INDEMNITY
3.1
Client hereby agrees fully to indemnify, keep indemnified and
hold harmless Said.net, its officers, employees, agents, sub-contractors
and affiliated companies from and against any and all costs, claims,
losses, damages and expenses (including, but not limited to, legal
fees) sustained or incurred by Said.net or its any of its officers,
employees, agents, sub-contractors or affiliated companies directly
or indirectly and in any jurisdiction as a result of:-
3.1.1
any breach of any of the warranties given by Client in this Agreement;
3.1.2
otherwise howsoever arising out of the provision by Said.net of
any Service hereunder unless on account of breach of contract
or negligence by Said.net; and/or
3.1.3
any breach by Client of any of its obligations in this Agreement.
4.
CLIENT AUTHORISATION AND OBLIGATIONS
4.1 Client hereby
appoints Said.net to act on its behalf in conjunction with the
provision of the Services.
4.2 Client acknowledges
and accepts that to enable Said.net properly to provide the Services
it must co-operate with Said.net as required by Said.net and or
its sub contractors in particular:-
4.2.1 Client
must provide Said.net with accurate details of its e-mail and
physical addresses and promptly notify Said.net in writing of
any alterations thereto from time to time;
4.2.2 obtain
the consent of individuals whose personal data are to be held
on a domain name register or are otherwise provided to Said.net.
5.
SAID.NETS WARRANTIES AND LIABILITY
5.1 Said.net
makes no warranties or representations that any Service will be
uninterrupted or error-free. Client accepts all Services provided
hereunder "as is" without warranty of any kind.
5.2 All implied
conditions, warranties and terms (whether express or implied by
statute, common law, custom or otherwise) - excluding those relating
to the exercise of reasonable care and skill, fitness for purpose
and satisfactory quality (where applicable) - are hereby excluded
in relation to each of the Services to be provided hereunder to
the fullest extent permitted by law.
5.3 Said.net
shall not be liable for any services or products to be supplied
by any third party.
5.4 Said.net
shall not be liable for any loss or damage of whatsoever nature
suffered by Client arising out of or in connection with any breach
of this Agreement by Client or any act, misrepresentation, error
or omission made by or on behalf of Client.
5.5 Subject
to Clauses 5.6 and 5.7 below, no matter how many claims are made
and whatever the basis of such claims, Said.nets' maximum aggregate
liability to Client under or in connection with this Agreement
in respect of any direct loss (or any other loss to the extent
that such loss is not excluded by Clauses 5.1-5.5 above, or otherwise)
whether such claim arises in contract or in tort shall not exceed
a sum equal to twice the Fees paid by Client pursuant hereto.
5.6 None of
the clauses herein shall apply so as to restrict liability for
death or personal injury resulting from the negligence of Said.net,
its employees or its sub-contractors.
5.7 This does
not affect your statutory rights as a consumer, including those
set out in Clause 8 below.
6.
TERMINATION
6.1 Said.net
may terminate this Agreement by notice in writing to Client having
immediate effect if:
6.1.1 Client
is in breach of any of its obligations under this Agreement;
6.1.2 Client
is a company and a resolution is passed for its winding up or
a petition for its liquidation is presented; or
6.1.3 Client
is an individual and a petition for bankruptcy is presented against
it; or
6.1.4 A receiver
or liquidator (where Client is a company) or (where Client is
an individual) a trustee in bankruptcy is appointed over it or
any of its assets; or
6.1.5 Client
proposes or enters into any arrangement or composition with or
for its creditors (including any voluntary arrangement).
6.2 In the event
that any of the circumstances identified in Clause 6.1 arises,
Said.net shall have the option to terminate this Agreement as
regards all Services provided or to be provided or only as regards
that Service or those Services in respect of which the breach
is considered by Said.net to have been committed; and
6.3 In the event
that any of the circumstances identified in Clause 6.1 arises,
Said.net shall be entitled to retain any sums paid to it by Client
hereunder and recover any sums due to it pursuant hereto whether
invoiced or not at the date of termination.
7.
CONFIDENTIALITY
7.1 Each of
the parties agrees (subject to Clauses 7.2 and 7.3) not to:
7.1.1 disclose
any Confidential Information received from the other party; or
7.1.2 make any
use of any such Confidential Information other than for the purposes
of performance of this Agreement.
7.2 Each party
may disclose Confidential Information received from the other
to its responsible employees, consultants, sub-contractors or
suppliers who need to receive the information in the course of
performance of this Agreement.
7.3 The confidentiality
obligations under Clause 7.1 shall not apply to any information
which:
7.3.1 is or
subsequently becomes available to the general public other than
through a breach by the receiving party; or
7.3.2 is already
known to the receiving party before disclosure by the disclosing
party;
7.3.3 is developed
through the independent efforts of the receiving party; or
7.3.4 the receiving
party rightfully receives from a third party without restriction
as to use.
8.
CANCELLATION BY CLIENT
8.
TERMINATION BY THE CUSTOMER
8.1
The customer can terminate this Contract by giving 3 Months notice
in writing and sending by recorded delivery to (certificate of
posting is not sufficient) :
said.net
Limited t/a said.net Limited, 6, Coulthard Drive, Prestwick, Ayrshire KA9 2EW
8.2 Should the customer terminate hosting a charge
will be levied for the removal of all the files from our hosting
systems.
8.3
Should the customer require these files they will be made available
on any agreed format and time on-line charges will be levied.
8.4
When the Customer terminates a hosting, email and/or domain hosting
Contract he is not entitled to any refund.
9.
GENERAL
9.1 Subject
to Clause 9.2, this written Agreement together with the Schedules
hereto and any other expressly incorporated document constitute
the entire agreement between the parties hereto relating to the
subject matter hereof. Nothing in this Clause 9.1 shall relieve
either party of liability for fraudulent misrepresentations and
neither party shall be entitled to any remedy for either any negligent
or innocent misrepresentation except to the extent (if any) that
a court or arbitrator may allow reliance on the same as being
fair and reasonable.
9.2 No change,
alteration or modification to this Agreement shall be valid unless
in writing and signed on behalf of both parties hereto.
9.3 If any provision
of this Agreement or part thereof shall be void for whatever reason,
it shall be deemed deleted and the remaining provisions shall
continue in full force and effect.
9.4 The rights
and obligations of Client under this Agreement are personal to
Client and Client undertakes that it shall not, without the prior
written consent of Said.net, assign, lease, charge, sub-license,
or otherwise transfer such rights and obligations in whole or
in part.
9.5 Said.net
reserves the right to sub-contract any of the work required to
fulfil its obligations hereunder.
9.6 Any notice
given pursuant hereto may be served personally or sent by pre-paid
registered letter or recorded delivery to the addresses given
here above. Such notice shall be deemed to have been duly served
upon and received by the addressee, when served personally, at
the time of such service or, when posted, 48 hours after the same
shall have been put into the post correctly addressed and pre-paid.
9.7 Neither
party shall be liable for any loss suffered by the other party
or be deemed to be in default for any delays or failures in performance
hereunder (other than in relation to payment) resulting from acts
or causes beyond its reasonable control or from any acts of God,
acts or regulations of any governmental or supra-national authority.
9.8 Any delay
or forbearance by either party in enforcing any provisions of
this Agreement or any of its rights hereunder shall not be construed
as a waiver of such provision or right thereafter to enforce the
same.
9.9 Clause headings
have been included in this Agreement for convenience only and
shall not be considered part of, or be used in interpreting, this
Agreement.
9.10 This Agreement
shall be governed by the laws of Scotland and the parties submit
to the to the exclusive jurisdiction of the Courts of Scotland.
SECTION
2 - DOMAIN NAME REGISTRATION
10. Together
with the terms of Section 1 above, the terms set out in this Section
2 identify the extent of the domain name registration services
provided by Said.net and the Client's obligations in relation
thereto.All services are based on an annual subscription and auto roll over basis.
11. Client recognises
and accepts that:-
11.1 Said.net
reserves the right to reject any request by a Client to register
any particular domain name or to discontinue processing such a
request if Said.net considers such application might expose Said.net
to legal or other proceedings.
11.2 Subject
to Clause 13, the extent of Said.nets' service in relation to
the registration of domain names is:-
a. to forward
Client's application to the appropriate Registry;
b. to provide
administrative support in securing the registration;
c. to notify
Client of the outcome of the application;
11.3 Subject
to using its reasonable endeavours to contact Client prior to
the domain name registration renewal date(s) at the e-mail address
most recently provided by Client pursuant to Clause 4.2.1, Said.net
will have no involvement in, or responsibility for Client's use
or retention of a domain name once registered;
11.4 For the
avoidance of doubt and in addition to the provisions of Clause
5 above, in no circumstances will Said.net be liable to Client
for any loss of profit, business or anticipated savings suffered
by Client on account of a failure to obtain or loss of a domain
name;
11.5 Said.net
makes no warranty or representation of any kind in relation to
the likelihood or otherwise of a particular domain name application
being successful because domain name registries retain the right
at their discretion to register or refuse to register a domain
name applied for by Said.net on behalf of Client;
11.6 Client's
use of the domain name once registered may be challenged by a
third party; if so, or if any other dispute arises the procedures
laid down by the relevant registry will apply and these may include
the suspension or revocation of a Client's application for a domain
name or the registration of a domain name allocated to Client
to a third party and Said.net will have no responsibility or involvement
in relation thereto;
11.7 It is Client's
responsibility to pay any and all renewal charges to the relevant
registry in respect of each domain name registered by Said.net
on Client's behalf;
11.8 Domain
names are registered on a first come, first served basis;
11.9 The registration
of a domain name does not confer any legal rights to a name or
its use and any disputes between Client and a third party are
to be settled using normal legal methods. Said.net will not be
drawn into any such argument or dispute in any circumstances;
11.10 An application
for the registration of a domain name cannot be treated as having
been successful until Client has been notified by Said.net in
writing to this effect by email or otherwise.
11.11 Said.net
will notify Client as soon as is reasonably possible after the
registration of a domain name has been effected and Client shall
be responsible for visiting Said.nets' Website on receipt of such
notification in order to verify that the domain name has been
registered correctly and for notifying Said.net immediately if
there is any error.
11.12 Client
is advised not to take any action in respect of a requested domain
name until it has carried out its obligations under Clause 11.11
and satisfied itself that such domain name has been correctly
registered.
11.13 If Client
wishes to change the Registered Details of any Domain Name Server
provided to Said.net, or if Client requests Said.net to release
a Domain Name registration from its association with Said.nets'
Nominet UK Tag:
11.13.1 Said.net
will not be obliged to (but at its option may) make the requested
change, or so release the registration, unless all monies owed
to Said.net by Client under these Terms and Conditions have been
received by Said.net in full, and in that case Said.net must make
the requested change or release the Domain Name registration from
its association with Said.nets' Nominet UK Tag; and
11.13.2 where
Said.net agrees to or is obliged to make a change in the registered
details of any Domain Name Server hosting the Domain Name or to
release the Domain Name registration under condition 11.13.1 above,
Said.net must make the change or release the registration from
its association with Said.nets' Tag within 7 days after that agreement
or the Client's request, as the case may be.
12. Client warrants
to Said.net that:-
12.1 all information
provided by Client to Said.net is true and correct, and that any
additions or alterations thereto in the future will also be true
and correct;
12.2 it has
the legal right to apply for and use the domain name(s) as a Website
and/or email address; and
12.3 the domain
name(s) and its use as a Website and/or email address does not
and will not infringe the Intellectual Property Rights or any
other rights of a third party.
13.
13.1 Client
acknowledges that the application process, registration and subsequent
use of any domain name will be subject to the rules and policies
from time to time of the relevant registry and Client agrees to
abide by all such rules and policies. Accordingly, Client undertakes
to read those rules and policies before applying for a domain
name (copies are generally available from the relevant registry's
Website and are available from Said.net by fax or post on request).
13.2 If Client's
application for a particular domain name is rejected, Said.net
will return to Client any payments received in respect of that
application this will then be classed as a handling fee.
SECTION
3 - WEBSITE HOSTING
14. Together
with the terms of Section 1 above, the terms set out in this Section
3 identify the extent of the Website hosting services provided
by Said.net and the Client's obligations in relation thereto.
15. Client will
provide all Material which Client wishes Said.net to post on a
Website in a condition which shall be "server-ready"
and which requires no additional manipulation on the part of Said.net.
Said.net shall be under no obligation to validate such Material
for content, correctness, legality or usability.
16. Client recognises
that using Said.nets' Website hosting services requires a certain
level of knowledge on Client's part in the use of Internet languages,
protocols and software. The following examples are offered:
- Web Publishing: requires a knowledge of HTML,
properly locating and linking documents, FTPing Web contents,
graphics, sound, text, imagemapping etc
- CGI scripts: requires a knowledge of the
UNIX environment, Telnet, TAR and GUNZIP commands, Perl, CShell,
permissions etc
17. Client warrants
that it has the necessary knowledge referred to in Clause 16 above
and acknowledges that it is not the responsibility of Said.net
to provide such knowledge or to provide client support unless
otherwise agreed in writing with Said.net.
18. Client acknowledges
and accepts that it bears sole responsibility, legal and otherwise,
for the content of all Material appearing on its Website. For
the avoidance of doubt, this clause shall apply to all Material,
whether posted on Client's Website by or on behalf of Client (whether
by Said.net or a third party).
19. Client warrants,
represents and undertakes in relation to all Material (including
any Material which it requests Said.net to post on its Website)
that:
(i) it is not
Inappropriate Material;
(ii) Client
either has sole ownership of all Intellectual Property Rights
in such Material in each jurisdiction from which the Website may
be accessed and/or has obtained full and effective licence(s)
from all relevant third parties allowing Client or a third party
acting on behalf of Client to use the Material and to permit its
dissemination worldwide;
20. Client undertakes
not to link to any Inappropriate Material from its Website.
21. Said.net
shall retain the right at all times to refuse to post any Material
and to suspend availability of the Website, place a prominent
notice on the Website where an allegation of defamation or Intellectual
Property Right infringement is made by a third party or place
a link on the Website to another Website containing the alleger's
version of events and/or to remove any Material already appearing
on the Website which in the opinion of Said.net may under the
laws of any jurisdiction from which it is possible to access the
relevant Website :
(i) constitutes
or would if posted constitute Inappropriate Material;
(ii) breaches
or would if posted breach Relevant Legislation or any other applicable
regulations, standards or codes of practice (notwithstanding that
compliance may not be compulsory); and/or
(iii) harms
or would if posted harm the reputation of Said.net in any way.
22. Said.nets'
rights to suspend availability of Client's Website and/or remove
content under Clause 21 above shall be without prejudice to Client's
sole responsibility for content of the Website under Clause 18
and to the warranties given by Client relating to that content
in Clause 19.
23. Posting
of Material by Said.net on the Website shall not under any circumstances
constitute a waiver of any of its rights in relation to such Material
or of its rights in relation to any breach of Client's obligations
under this Agreement.
24. Client undertakes
fully to virus-check all data supplied to Said.net pursuant to
this Agreement.
25. Client undertakes
not to embark on any course of action, whether by use of its Website
or any other means, which may cause a disproportionate level of
Website activity without providing at least seven day's prior
notice in writing to Said.net.
26. Client undertakes
to keep secure from third parties any passwords issued to Client
by Said.nets in connection herewith.
SECTION
4 - E-MAIL SERVICES (including e-mail forwarding)
27. Together
with the terms of Section 1 above, the terms set out in this Section
4 identify the extent of the e-mail services provided by Said.net
and the Client's obligations in relation thereto run for one full year and automatically roll over if not cancelled..
28. Client undertakes
that it will not (and will ensure that others under its control
will not) via e-mail:
(i) transmit
Inappropriate Material;
(ii) infringe
the Intellectual Property Rights of any third party;
(iii) contravene
Netiquette;
(iv) make use
of the Server to an extent or in a manner which in Said.nets'
reasonable opinion is excessive, wasteful or otherwise to the
detriment of Said.net, any of Said.nets' clients or any other
third party, including but not limited to:-
(a) the transmission
of bulk e-mail ("spamming"); or
(b) the transmission of insulting criticism or remarks intended
to incite anger ("flaming").
29. When sending
e-mail, Client acknowledges that it is responsible for complying
with any Relevant Legislation.
30. Client acknowledges
that Said.net is not responsible for the security of the contents
of e-mail sent or received by Client.
31. Said.net
will use its reasonable endeavours to ensure that messages are
routed accurately and promptly but does not accept any liability
for non-receipt, non-delivery or misrouting of e-mail or any other
failure of the e-mail system.
32. Said.nets'
policy is to respect the privacy of e-mail messages sent, received
forwarded or otherwise dealt with by it and Client acknowledges
that Said.net will therefore not monitor, edit or disclose the
contents of such messages unless required to do so by law or competent
authority or to protect Said.nets' rights and/or position.
33. If you send
mail that's unsolicited and commercial, using Said.nets mailservers
and/or promoting a website or websites hosted on Said.nets' servers
or hosted on a remote server to which Said.net is web-forwarding
traffic, then Said.net has the right to unilaterally remove your
account. Furthermore we reserve the right to charge for the use
of our resources and staff in dealing with the consequences of
such mass mailings.
All Commumications to be addressed to;
said.net limited, 6, Coulthard Drive, Prestwick, Ayrshire KA9 2EW